Salt-based softeners remove hardness minerals. Salt-free conditioners do not. That one sentence is the most important thing to understand before buying. Salt-based systems exchange calcium and magnesium for sodium, producing genuinely soft water that tests at 0 GPG. Salt-free systems change the mineral structure so it does not stick to surfaces, but the water still tests hard. Both reduce scale on fixtures and appliances. Only one actually softens the water. Here is the honest comparison so you can choose based on facts, not marketing.