The disposal grinds fine but water sits in the sink and will not drain. The blockage is not in the disposal itself -- it is downstream. The discharge tube, P-trap, or branch drain line has a clog. The disposal grinds food into a slurry, but if that slurry cannot exit through the discharge tube and trap, it backs up into the sink. The fix: clear the downstream clog. Do not keep running the disposal thinking it will force the blockage through -- you are just adding more material to the clog.